Privacy Policy
This privacy policy is for Australian business owners and website visitors who want to understand how Building Great Businesses collects, uses, stores, and protects personal information.
Who We Are
Building Great Businesses (BGB) is a business coaching company based in Sydney, Australia. Our website is buildinggreatbusinesses.com.au. You can contact us at info@bgb.business.
Information We Collect
We collect information you provide directly to us, including:
- Name and email address when you complete a form, quiz, or book a call
- Business information you share during enquiries or coaching sessions
- Usage data collected automatically via cookies and analytics tools (Google Analytics, PostHog, Facebook Pixel)
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and deliver coaching services
- Send relevant follow-up communications (you can unsubscribe at any time)
- Improve our website and marketing via aggregated analytics
- Comply with legal obligations
We do not sell your personal information to third parties.
Facebook and Meta
We use the Facebook Pixel to measure the effectiveness of our advertising. This may involve Facebook collecting data about your visit to our site in accordance with Meta's Privacy Policy. You can opt out of interest-based advertising via your Facebook Ad Settings.
Cookies
Our website uses cookies for analytics and marketing purposes. You can control cookie settings through your browser. Disabling cookies may affect site functionality.
Data Storage and Security
Your data is stored securely using industry-standard practices. We use Go High Level (GHL) as our CRM. Data may be processed on servers located outside Australia; we take reasonable steps to ensure adequate protections are in place.
Your Rights
Under Australian Privacy Principles (APPs), you have the right to access, correct, or request deletion of your personal information. To exercise these rights, email us at info@bgb.business.
Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
Changes to This Policy
We may update this policy from time to time. The "last updated" date at the top of this page will reflect any changes. Continued use of our site after changes constitutes acceptance of the updated policy.
Common privacy questions
What personal information does BGB collect?
BGB collects the information business owners choose to provide through forms, quizzes, call bookings, enquiries, and coaching conversations, plus normal website analytics and advertising data.
Does BGB sell personal information?
No. BGB does not sell personal information to third parties. Information is used to respond to enquiries, deliver coaching, improve the website, and manage relevant follow-up.
How can I access or correct my information?
Under the Australian Privacy Principles, you can ask BGB to access, correct, or delete your personal information by emailing info@bgb.business.
Contact
Questions about this policy? Email us at info@bgb.business or write to Building Great Businesses, Sydney, NSW, Australia.